How to write a payment request email (+ templates included)

Why do we struggle writing payment request emails?

  • It brings up some basic human insecurities
  • It can trigger doubts about your professional competence
  • We’re afraid payment request letters make us seem rude

How do you politely ask for a payment?

Write a non-threatening payment request email subject line

Avoid emotional language or being passive-aggressive

Attach a copy of your invoice and add the details needed for making the payment

Remind your clients of the payment terms

Keep your email short

How to write a payment request letter (+ templates included)

Payment request email to send with the initial invoice

  • If your invoice doesn’t contain your payment information, add it via email:
  • If your payment information is included in the invoice:

Payment reminder email to send when the payment is a few days to a week late

Payment reminder email to send when it’s been two weeks after the payment due date

Payment request email to send when the payment is a month late

Bonus: If your payment request emails remain ignored

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